Your family’s personal technology advisor.

A personal technology concierge for everyday questions and bigger decisions. We get to know your family, your devices, and what matters to you—offering patient help today and thoughtful guidance as your needs change.

Personal technology concierge

Everyday assistance and expert guidance for phones, tablets, computers, email, photos, video calls, Wi-Fi, and printers. Get help choosing technology, solving problems, and learning at your own pace.

Ask about everyday tech

Cybersecurity & fraud assistance

Get help assessing suspicious messages, phishing, scams, and unusual account activity. Strengthen passwords and account security, and navigate official reporting and account-recovery steps if something goes wrong.

Ask about online safety

Smart-home assistance

Choose consumer smart-home devices, cameras, video doorbells, and alerts that fit your needs. Get installation guidance, configuration, privacy settings, and troubleshooting. Physical alarm or surveillance installation is not offered.

Ask about your home

Health & accessibility technology

Get help setting up larger text, captions, voice controls, health apps, wearables, and video appointment technology. Make your devices easier to see, hear, and use.

Ask about accessible tech

Family & senior support

Support independence for older adults and safer online experiences for children. Explore parental controls, family sharing, shared calendars, and communication tools—with family involvement guided by your preferences.

Ask about family tools

AI assistance

Discover how AI can help draft a message, explain a topic, or spark an idea. Learn how to ask questions, check answers, and think carefully about what you share.

Ask about AI

HUMAN FIRST. ALWAYS.

Technology changes.
Your trusted advisor
stays personal.

Like a family doctor who understands your history, a personal technology advisor gets to know your family’s needs over time. We bring that same continuity and care to your digital life.

Start a conversation

A relationship that grows with you

Build a long-term relationship with someone who understands your devices, preferences, and family priorities. As life changes, your technology guidance can change with it.

One place for everyday questions

From a confusing setting to a new device purchase or a worrying message, start with a familiar advisor. Get clear explanations and practical next steps, without the jargon.

Make it work your way

Customize your devices and settings around your preferences, routines, and comfort. Choose what works for you, with family involved when you want.

ONE SMALL NEXT STEP

What would you like
to feel better about?

Tell us what’s confusing, what you want to learn, or who you’re helping. You don’t have to figure it all out before getting in touch.

“How can I keep my bank accounts
and email secure?”

An example of a great place to begin.Share your tech question